Useful Information

Alcohol

Please refrain from drinking alcohol anywhere in the common parts of the building.

The porters are located at the reception desk in the main lobby and are available 24 hours to assist with any queries you may have.
Telephone: +44 (0) 20 7594 0174

CCTV

Nell Gwynn House operates a modern, sophisticated CCTV system which monitors and records extensively throughout the building.

Lifts

In the unlikely event of being trapped in a lift that has broken down press and hold the orange illuminated alarm button for 5 seconds. This will allow you to speak to the Porters’ desk who will arrange for your early release.

Children should not travel in any lift without an accompanying adult.

Post Box

A Royal Mail collection takes place from the Post Box located sat the bottom of the main stairs Monday to Friday at approximately 4.30pm / Monday to Friday.

Emergency

Emergency Services – Police, Fire, Ambulance
Emergency only – 999
(101 for Police non-emergency)

Noise

Please be considerate and do not play music or make noise as to cause annoyance to neighbouring flats between the hours of mid-night and 8am. Should you have guests leaving your apartment during these hours, please ask them to leave the building quietly.

Fire Alarm

The fire alarm is tested each Tuesday between 2.30pm and 3.30pm.
If there should be a fire in your apartment try to contain it by closing the windows and doors.
Phone 999 or the Porters on 4597 or 020 7594 0174.
Ensure everyone leaves the apartment closing the door behind you and do not stay to collect all your possessions. Do not run or use the central stairs or elevators. Leave the building via the closest fire exit route proceeding to the assembly point as indicated on the fire plan on the back of your apartment door.

Aiports

Gatwick – 084 4335 1802 – gatwickairport.com
Heathrow – 084 4741 7410 – heathrowairport.com
London City – 020 7646 0088 – londoncityairport.com
Stansted – 084 4335 1803 – stanstedairport.com

Congeston Charge

Nell Gwynn House IS NOT within the central charging zone. Should you need to drive within the congestion zone. For further details – 084 5900 1234 / congestion charge

Train Stations

National Rail Enquiries / 084 5748 4950 / nationalrail.co.uk
Trainline enquires / thetrainline.com/

Blackfriars / Thameslink service to Luton Airport
Charing Cross / East Sussex & Kent service
Euston / West Coast service
Kings Cross / East Coast service
Liverpool Street / East of England Service & Stansted Express
Marylebone / Midlands Service
Paddington / Great Western Service & Heathrow Express
St Pancras International / Eurostar Service & the Midlands
Victoria / Gatwick Express, Kent & West Sussex Service
Waterloo / South Western & South Eastern Service

Bike Hire

There is a Transport for London Bicycle Hire Scheme opposite the Conran shop on Sloane Avenue towards South Kensington.

For more details / 084 5026 3630 / tfl.gov.uk

Travelling around London

Contact-less debit/credit cards are the easiest way to travel around London on buses and tubes. You just need to remember to touch in and out of buses and stations. If you do not have a contact-less card, Oyster Cards are plastic smart-cards you can use instead for your journeys. Details at all stations / tfl.gov.uk

Underground

There are two tube stations that are a 10 minute walk away. Sloane Square and South Kensington Stations are both served by the Circle Line and District Line and South Kensington also served by the Piccadilly Line.

For complete service information / 084 5330 9880 / tfl.gov.uk

Car Club

City Car Club has a vehicle in a by located adjacent to the White-heads Grove exit. They are the largest independent car club oper-ator in the UK and provide vehicles to rent by the hour.
084 5330 1234 / citycarclub.co.uk

Taxis

There is a black taxi rank located just outside the front entrance. If there is no taxi parked you can hail one on the street or ask a Porter to do so.

Banks

Barclays, 30 Sloane Square, SW1W 8AF – 084 5755 5555
Open 9am – 5pm Weekdays / Saturday 10am – 3pm / Sunday Closed

HSBC, 76-78 Kings Road, SW3 4TZ – 084 5587 9534
Open 9.30am – 4.30pm Weekdays / Saturday & Sunday Closed

Lloyds TSB, 33-33A Kings Road, SW3 4LX
Open 9am – 5pm Monday, Tuesday, Friday / Wednesday 9.30am – 5pm
Thursday 9am – 7pm / Saturday 9am – 4pm / Sunday Closed

National Westminster, 224 Kings Road, SW3 5UB – 084 53030934
Open 9am – 5pm Weekdays / Saturday 9am – 12.30pm / Sunday Closed

Santander, 138 Kings Road, SW3 4XB
Open 9am – 5pm Monday, Wednesday, Thursday, Friday

10am – 5pm Tuesday / 9am – 12.30pm Saturday / Sunday Closed

Bureau De Change

Sloane Square Underground Station Forecourt, SW1W 8BB
020 7730 5482 / Open 10am – 8pm Daily

Department Stores

Peter Jones, (Corner of Kings Road & Sloane Square), SW1W 8EL
Open 9.30am – 7pm Daily – 020 7730 3434

Marks & Spencer, 85 Kings Road, SW3 4NX
Open 8am – 9pm Daily / Noon – 6pm Sunday – 020 7376 5634

Mobile Phone Stores

3, 97 Kings Road, SW3 4A / 020 7352 2636
Carphone Warehouse, 69 Kings Road, SW3 4NT / 084 3538 0126
EE, 73-79 Kings Road, SW3 4NX / 020 7351 6332
O2, 146 Kings Road, SW3 4UU / 020 7581 6279
Vodafone, 100 Kings Road, SW3 4TZ / 084 5440 0194

We usually have a supply of UK sim cards that you can have for free if you pop by the office. These have £5 of free credit on them and you can top them up yourself as and when needed.

Dentist

Chelsea Dental Lounge, 110-112 Kings Road, SW3 4TY / 020 7581 6161
Violet Melchett Dental Clinic, Flood Street, SW3 5RR / 020 7349 2821

Pharmacy

Chelsea Pharmacy, 61-63 Sloane Avenue, SW3 3DH / 020 7589 8776
Astell Pharmacy, 6 Elystan Street, SW3 3NS / 020 7584 5424

Doctors

Dr Andrew Rose, 5 Sloane Avenue, SW3 3JD / 020 7581 3187
Dr Ashok Maini, 57 Sydney Street, SW3 6PX / 020 7352 8031
NHS 111 / 111 / nhs111

Opticians

Chelsea Eye Centre, 176 Kings Road, SW3 4UP / 020 7351 3847
Dollond & Aitchinson, 127A Sloane Avenue, SW1X 9AS / 020 7730 4870

Dry Cleaning

Johnsons, 51-52 Sloane Avenue, SW3 3DH – 020 7589 9797
Open 7.30 – 7.00pm Weekdays / 9am – 5pm Saturday
11.30am – 4pm Sunday

Photograph Processing / Passport Photos

Chelsea Pharmacy, 61-63 Sloane Avenue, SW3 3DH / 020 7589 8776
Snappy Snaps, 170 Kings Road, SW3 4UP / 020 7351 4472

Internet Access

Should your apartment not have the access you require, WIFI is available at Starbucks (opposite Nell Gwynn House) / Open 6.30am – 7.30pm Daily

If you require access to a computer
Chelsea Pharmacy, 61-63 Sloane Avenue, SW3 3DH / 020 7589 8776
The Internet Cafe, 11A Harrington Road, SW7 3ES / 020 7589 8991

Post Office

Kings Walk Shopping Mall, 122 Kings Road, SW3 4TR
Open 9.30am – 5.30pm Weekdays / 9.30am – 1.00pm Saturday Closed Sunday / 020 7823 8448

Photocopying / Printers

We can photocopy/print small amounts in black and white ink on A4 in our office on the ground floor. There is a small fee of 20p per sheet.

Alternatively, Chelsea Pharmacy, 61-63 Sloane Avenue, SW3 3DH / 020 7589 8776